Privacy Policy

1. Introduction

Vora ("we," "us," "our," or "Company") operates the Vora platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Services.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Name, email address, phone number, address, payment information, and profile picture
• Service Data: Information about services you provide or book, including descriptions, pricing, and availability
• Communication Data: Messages, chat history, and support inquiries
• Technical Data: Device information, IP address, browser type, and usage patterns
• Cookies: We use cookies to enhance your experience on our platform

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Process your transactions and send related information
• Send promotional communications (if you have opted in)
• Respond to your inquiries and customer service requests
• Fulfill and manage your bookings and requests
• Generate a personal profile for you
• Increase the efficiency and operation of the Site
• Monitor and analyze usage trends and activities
• Detect, prevent, and address fraud and other illegal activity

4. Disclosure of Your Information

We may share your information in the following situations:

• By Law or to Protect Rights: When we believe in good faith that disclosure is necessary to protect your rights, our rights, or the rights of others
• Third-Party Service Providers: We share information with vendors, consultants, and service providers who perform services on our behalf
• Business Transfers: We may share your information in connection with a merger, acquisition, or sale of assets
• With Your Consent: We may disclose your personal information with your consent for any purpose

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.